CleverControl της παραγωγικότητας των εργαζομένων

Τι είναι η παρακολούθηση των εργαζομένων;

Employee monitoring means gathering information about activities of the staff in the workplace using various methods: from computer monitoring to video surveillance. The main goals are improving productivity, controlling the corporate resources and preventing data loss.

Research performed by International Data Corp (IDC) shows that employees spend up to 40% of the Internet access time at work for personal purposes. The biggest time consumers are social networks and shopping websites. In total, the annual loss of productivity may be as high as 40%.

Ποιοι είναι οι τύποι παρακολούθησης των εργαζομένων;

• Παρακολούθηση δραστηριότητας Web

  Tracking how your team uses the Internet can restrict distractions. Besides, you can identify the need for training and save on service providers by improving bandwidth efficiency.

• Παρακολούθηση δραστηριότητας υπολογιστή

  Covers monitoring configured work-related activity on company-owned devices. It may include application and website usage, screenshots, printer activity, active and idle time, and other configured features.

• Εντοπισμός θέσης

  Essential for people who work in the field or frequently go on business trips. GPS tracking helps to find company-owned devices if stolen or lost.

• Παρακολούθηση κλήσεων

  Usual for sales managers or customer support agents. Recordings allow managers to ensure employees follow communication standards and train new team members.

• Επιτήρηση βίντεο

  Most effective in places that raise concerns for the security of employees and the company's property. Helps to prevent theft or sabotage and ensure work conditions meet security requirements.

Πώς να παρακολουθείτε την παραγωγικότητα στο χώρο εργασίας;

• Ορίστε σαφείς προσδοκίες και προθεσμίες

  Set clear and measurable goals not only for the business on the whole but also for each team and team member.

• Χρήση λογισμικού διαχείρισης έργων

  These apps let you track who is responsible for what work and how much time they spend on it. Assign tasks, set deadlines and discuss the project — all in one program.

• Μετρήστε τα αποτελέσματα, όχι τον χρόνο εργασίας

  Consider the result of the work, not how much time workers spend in the office. Punctuality does not equal productivity.

• Δώστε ανατροφοδότηση

  If you notice a low-productive worker, they may be struggling due to the lack of training or unclear tasks. Create an efficient feedback culture in your company.

• Παρακολούθηση δραστηριότητας υπολογιστή

  Employee monitoring software like CleverControl lets you look into the workflow and see how your team perform their duties.

Τι κάνει το λογισμικό παρακολούθησης εργαζομένων;

Nowadays, employee monitoring software is the most widespread method of productivity tracking. The system administrator installs the monitoring program on the company computers. After that, the program automatically tracks the activity and interprets it.

Μπορείτε να λαμβάνετε τα συγκεντρωμένα δεδομένα μέσω ηλεκτρονικού ταχυδρομείου, αποθήκευσης στο cloud ή μέσω του online πίνακα οργάνων σας και να είστε ενήμεροι για τη διαδικασία εργασίας τόσο στο γραφείο όσο και σε ένα επαγγελματικό ταξίδι.

Ποια είναι τα πλεονεκτήματα και τα μειονεκτήματα της παρακολούθησης των εργαζομένων;

The main advantage of staff monitoring is improved productivity. It also helps to:

• find out ineffective work patterns or unforeseen difficulties
• ανάλυση των διαδικασιών εργασίας και βελτιστοποίησή τους
• αποκαλύπτουν την ανάγκη ανακατανομής του φόρτου εργασίας
• να προσδιορίσει την ανάγκη για κατάρτιση
• παρακολούθηση του χρόνου εργασίας και της παρουσίας
• να διασφαλίζει ότι το προσωπικό χρησιμοποιεί με σύνεση τους πόρους της εταιρείας
• πρόληψη διαρροών ευαίσθητων δεδομένων
• να παρέχει τα απαραίτητα αποδεικτικά στοιχεία σε εσωτερικές έρευνες

However, employees may feel that monitoring violates their privacy, perceive it as the lack of trust, or worry about their performance. The employer must be transparent with the company policy and reasons for surveillance.

Είναι νόμιμη η παρακολούθηση των εργαζομένων;

In the USA, most monitoring methods are legal. The employer is free to monitor computer and Internet usage, private messages, emails, and phone calls on company-owned devices.

In Europe, most employee monitoring methods are legal if they abide by the GDPR laws. You must notify the staff about the monitoring methods, receive their consent for data collection, and protect the collected data.

To ensure that surveillance in your company does not infringe any laws, we recommend always consulting your local and state laws. It is also advisable to be transparent with your staff about the reasons for monitoring.