A large design agency from Taiwan was concerned about the recent drop in revenues and was looking for the root of the problem. We suggested they start monitoring their staff with CleverControl and see if unproductivity is the core detrimental factor. After evaluating the functionality of our system and attending a demo, the CEO approved CleverControl for implementation in the office.

The following week of monitoring gave proof of a serious violation. The four designers were working on freelance projects for competitors during the work day, and naturally, they did not have time for their direct responsibilities. Screenshots of their Line conversations with their commissioners and freelance projects were solid proof of the violation. The CEO made a hard decision to fire the employees, although they were the most experienced and talented designers in the office.

Further monitoring with CleverControl also revealed another surprising problem. Logs of installed programs and program activity showed that some employees were using their office computers for mining. The CEO had to fire six more employees for that violation.

Knowing they are under monitoring, the rest of the team self-regulated their productivity and in-office behaviour. Gradually, the agency managed to regain its previous revenue level and even surpass it.

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