Frauds with warehouse operations, accounting of goods or logistics are some of the most popular ones in the retail and service sectors. They cost companies more than a third of all lost trades, yet very often go unnoticed. Some of the most widespread fraud schemes are the following:
A worker at the warehouse registers fewer goods than they accept and pocket the difference.
A warehouse worker writes off a part of quality products as defective and steals them.
A warehouse worker writes off a part of quality products as defective and steals them.
They share the difference between the real and the inflated price.
We invited Katherine, the owner of a beauty salon chain, to try our solution and see how it can benefit her growing business. Like the majority of business owners, Katherine used video surveillance systems in her salons. But she was looking for ways to monitor her employees closer, especially administrators, accountants and salon managers.
The company had already been using CleverControl for a year to assess the quality of customer service and maintain work discipline. The managers used the gathered reports mainly to track the beginning and end of the workday and view screenshots to see how employees work and how they communicate with customers.
Monitoring with CleverControl also revealed a much more serious problem. Katherine had a vague suspicion that the manager of one of the salons was stealing care products. The documents and the stock were always in order during the inventory, and the salon owner had no proof of theft.