雇员生产力的CleverControl

什么是员工监控？

Employee monitoring means gathering information about activities of the staff in the workplace using various methods: from computer monitoring to video surveillance. The main goals are improving productivity, controlling the corporate resources and preventing data loss.

Research performed by International Data Corp (IDC) shows that employees spend up to 40% of the Internet access time at work for personal purposes. The biggest time consumers are social networks and shopping websites. In total, the annual loss of productivity may be as high as 40%.

雇员监测的类型有哪些？

• 网络活动追踪

  Tracking how your team uses the Internet can restrict distractions. Besides, you can identify the need for training and save on service providers by improving bandwidth efficiency.

• 计算机活动监控

  Covers monitoring configured work-related activity on company-owned devices. It may include application and website usage, screenshots, printer activity, active and idle time, and other configured features.

• 位置跟踪

  Essential for people who work in the field or frequently go on business trips. GPS tracking helps to find company-owned devices if stolen or lost.

• 呼叫监控

  Usual for sales managers or customer support agents. Recordings allow managers to ensure employees follow communication standards and train new team members.

• 视频监控

  Most effective in places that raise concerns for the security of employees and the company's property. Helps to prevent theft or sabotage and ensure work conditions meet security requirements.

如何监测工作场所的生产力？

• 设定明确的期望和截止日期

  Set clear and measurable goals not only for the business on the whole but also for each team and team member.

• 使用项目管理软件

  These apps let you track who is responsible for what work and how much time they spend on it. Assign tasks, set deadlines and discuss the project — all in one program.

• 衡量结果，而不是衡量工作时间

  Consider the result of the work, not how much time workers spend in the office. Punctuality does not equal productivity.

• 提供反馈

  If you notice a low-productive worker, they may be struggling due to the lack of training or unclear tasks. Create an efficient feedback culture in your company.

• 追踪计算机活动

  Employee monitoring software like CleverControl lets you look into the workflow and see how your team perform their duties.

员工监控软件是做什么的？

Nowadays, employee monitoring software is the most widespread method of productivity tracking. The system administrator installs the monitoring program on the company computers. After that, the program automatically tracks the activity and interprets it.

你可以通过电子邮件、云存储或你的在线仪表板接收收集到的数据，在办公室和出差时都能了解工作进程。

员工监控的利弊是什么？

The main advantage of staff monitoring is improved productivity. It also helps to:

• find out ineffective work patterns or unforeseen difficulties
• 分析工作流程，并对其进行优化
• 揭示了重新分配工作量的必要性
• 确定培训需求
• 跟踪工作时间和考勤
• 确保员工明智地使用公司资源
• 防止敏感数据的泄漏
• 在内部调查中提供必要的证据

However, employees may feel that monitoring violates their privacy, perceive it as the lack of trust, or worry about their performance. The employer must be transparent with the company policy and reasons for surveillance.

雇员监控是否合法？

In the USA, most monitoring methods are legal. The employer is free to monitor computer and Internet usage, private messages, emails, and phone calls on company-owned devices.

In Europe, most employee monitoring methods are legal if they abide by the GDPR laws. You must notify the staff about the monitoring methods, receive their consent for data collection, and protect the collected data.

To ensure that surveillance in your company does not infringe any laws, we recommend always consulting your local and state laws. It is also advisable to be transparent with your staff about the reasons for monitoring.