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Employee monitoring software allows organizations to track work hours and analyze how employees use their work time and company devices. Such software usually monitors the start and end of the work day, idle time, computer activity, application and website usage, communication, and in some cases, location. Companies use employee monitoring software to evaluate productivity, enhance security, protect data, and ensure compliance with company policies.

Typically, employee monitoring software is a small program (sometimes called an agent) that employers install on employees' computers or devices. This agent works in the background and collects data on various activities. The collected data is then transmitted to a central server or dashboard, where authorized personnel, such as managers and administrators, can view and analyze it.

When implemented transparently and with ethical considerations, employee monitoring is a powerful tool for increasing productivity. It provides insights into work processes, helps detect inefficiencies, and encourages data-driven measures to improve the situation. Besides, the awareness of being monitored can encourage employees to stay focused and on task.

When choosing employee monitoring software, consider features that align with your needs, such as tracking work hours, improving productivity, or maintaining security. Valuable features are:

1. time tracking;
2. website and application usage monitoring;
3. idle time detection;
4. screenshots/screen recording;
5. reporting and analytics;
6. alerts and notifications;
7. online monitoring dashboard;
8. integrations.

Employee monitoring is important because it contributes to a more secure, efficient, compliant, and productive work environment. It provides employers with valuable insights into how work time is spent, helping to:

1. highlighting inefficient work processes;
2. improving productivity;
3. increasing security;
4. ensuring compliance with company policies and legal requirements;
5. optimizing resources
6. supporting performance evaluations.

When implemented thoughtfully and transparently, employee monitoring leads to several positive outcomes for both the organization and the employees. It is a powerful tool to improve workflow efficiency and productivity. It can encourage employees to be responsible for their work hours, identify training needs, and help managers recognize and reward performance. Besides, employee monitoring helps protect the company against data breaches, cyber threats, and inappropriate behavior, creating a safer work environment for everyone.

The main benefits of employee monitoring are better performance and productivity, enhanced data security, lower risks or insider threats, improved accountability, better resource management and allocation, and informed decision-making.

On the other hand, monitoring can potentially decrease employee morale, undermine trust, create unwanted stress and pressure, and negatively affect the company culture. Besides, if tracking is implemented without considering applicable regulations, it can raise legal and ethical concerns.

Employers typically state they track and monitor employee behaviors to improve productivity, enhance security and protect sensitive data, ensure compliance with internal policies and external regulations, prevent time theft, and gain insights into work patterns for better resource management and performance evaluation.

The primary business reasons for employee monitoring include safeguarding company assets and intellectual property, minimizing legal liabilities through compliance and record-keeping, and optimizing workflows. Besides, employee monitoring is a valuable data source to back decisions aimed at improving overall business performance and profitability.

These risks include potentially damaging employee trust and morale, increasing stress and anxiety among the workforce, facing legal challenges related to privacy violations, misinterpreting data which could lead to unfair treatment, and potentially stifling creativity and innovation due to constant surveillance.

Critics fear that employee monitoring programs can lead to a surveillance-heavy work culture that erodes privacy, reduces autonomy, increases job-related stress and burnout, creates an imbalanced power dynamic between employers and employees, and could be used to discriminate against certain workers or suppress legitimate workplace organizing.

The legality of employee monitoring depends on the location. Generally, it is legal in many jurisdictions, including the USA, Europe, and India. However, the scope of activities the employer can monitor may vary depending on the applicable state and local regulations. Besides, organizations are often obliged to notify the staff about the monitoring.

Generally, employers are allowed to track computer and internet usage on company equipment, monitor work-related communications through company email and messaging systems, and use video surveillance in common work areas. Monitoring of personal devices, private communications, or private areas like restrooms is typically restricted or prohibited.

Identifying a single "weakest" employee monitoring law is difficult. Legal frameworks differ significantly across jurisdictions: some deliver minimal employee privacy protections, while others have stricter notification and consent requirements. Generally, areas with fewer specific statutes addressing electronic monitoring and workplace privacy may offer less protection to employees.

Employees can check for monitoring software by looking for unfamiliar processes running in their computer's Task Manager or system monitor, analyzing network activity for unusual data transfers, and using security programs.

There are several signs that the employer may be monitoring the computer: unusual computer behavior, such as slow performance, strange pop-ups or errors, suspicious processes in the Task Manager or Activity Monitor (on macOS), or increased network activity. If employees notice these signs, they can check installed apps for unfamiliar names, use antivirus or security software, or consult the IT or HR specialist in their organization.

On macOS, employees can open Activity Monitor to view running processes and identify unfamiliar or suspicious applications. One can also examine login items and launch agents that start automatically, review network utility for unusual connections, and check System Settings/Preferences for installed profiles that might indicate device management or monitoring.

Attempting to block employee monitoring software on a company-owned device is generally not advisable. It may violate company policy, potentially leading to disciplinary action, including termination. Technical methods to impede monitoring, such as using virtual machines, attempting to disable processes, or using tools to mimic activity, may be detectable by the employer and could have serious consequences. It is best to understand and comply with your company's monitoring policies.

CleverControl es un software basado en la nube, por lo que todos los datos registrados por el Agente CleverControl instalado en los ordenadores de sus empleados se guardan en un servidor remoto seguro. Y para acceder a los datos es necesario registrar una cuenta para poder revisar de forma segura su información en un servidor remoto.

CleverControl es compatible con los sistemas operativos Windows y OS X, por lo que puede instalarlo en cualquier ordenador portátil o de sobremesa que ejecute cualquier versión de Windows, incluida la más reciente, Microsoft Windows 10, o cualquier OS X a partir de la versión 10.13 High Sierra.

Creemos que es más conveniente que se registre en una cuenta antes de instalar el Agente CleverControl. Porque para terminar el proceso de instalación necesitará introducir los datos de su cuenta para establecer una conexión con el servidor en la nube. Así que si no tiene una cuenta se le pedirá que cree una.

CleverControl is intended for lawful employee monitoring on company-owned devices and should be used with proper authorization, employee notification, and internal policies. Employers are responsible for informing employees about monitoring and configuring the software according to applicable laws and workplace privacy requirements. Employees can get access to the collected data via the Self-Monitoring feature.

Yes. CleverControl Agent can record configured work-related activity on authorized company devices, according to the organization's monitoring policy and applicable law. Reports may include application usage, website activity, screenshots, and other enabled features, where legally permitted and properly disclosed.

Yes. CleverControl can record configured website activity on authorized company devices. Depending on the settings, applicable laws, and the company's internal policies, authorized managers may review visited websites and related screenshots.

Sí, el bloqueo de páginas web es una de las funciones del Agente CleverControl. Puede bloquear ciertas páginas web o categorías enteras, por ejemplo, todas las redes sociales. Puede hacerlo en la "Configuración remota" de su cuenta.

Para ver los datos del Agente CleverControl debe iniciar sesión con su cuenta remota en el panel de control: https://dashboard.clevercontrol.com/ . Puede utilizar cualquier navegador web en cualquier dispositivo para iniciar sesión.

Por el momento se requiere acceso al ordenador con derechos de administrador para instalar el programa. Sin embargo, el proceso de instalación sólo durará un par de instantes.

Todos los ajustes pueden ser cambiados y aplicados remotamente en su cuenta de tablero. Vaya a la pestaña "Configuración remota", cambie la configuración y haga clic en "Aplicar en este ordenador" o "Aplicar en todos los ordenadores".

Los plazos de almacenamiento son diferentes según el tipo de datos y son los siguientes: Eventos - un año, Capturas de pantalla - seis meses, Grabación de pantalla, Grabación de webcam y Grabación de llamadas - un mes. Después, los datos se borran automáticamente sin posibilidad de recuperación. Si desea conservar el registro de eventos y las capturas de pantalla más allá de ese tiempo, puede utilizar Informes para exportar los datos.

Important: Automatic start scheduling should be configured only on authorized company devices and according to the organization's written monitoring policy, working-hours rules, and applicable law. Monitored users must be informed in advance, and consent must be obtained where required.

Por defecto, CleverControl se inicia al encender el ordenador. A veces puede que necesite que se ejecute a la hora programada del día. Es imposible programar CleverControl para que se inicie automáticamente a través de la configuración de la versión actual del programa. Sin embargo, puede hacerlo con la ayuda del Programador de tareas de Windows.

1. Haga clic en el icono de Windows en la barra de tareas. Desplácese por la lista de programas y busque Herramientas administrativas de Windows. Haga clic en la carpeta para expandirla y haga clic en Programador de tareas para ejecutarlo.

   

2. Haga clic en Crear tarea básica.

   

3. Introduzca el nombre de la tarea, por ejemplo, "Ejecutar CleverControl". Añada una descripción (opcional). A continuación, haga clic en Siguiente.

   

4. Elija Diario y haga clic en Siguiente.

   

5. Establezca la hora a la que debe ejecutarse CleverControl, por ejemplo, 8:00:00 AM. Haga clic en Siguiente para continuar.

   

6. Copy and paste the path: C:\ProgramData\FO16FA1A-AA91-C56A-654F-E3865DA10DAT\clvhost.exe to the Program/Script field. Click Next.

   

7. Haga clic en Finalizar.

   

Important: Automatic stop scheduling can help align monitoring with working hours and internal policy requirements. Organizations should configure monitoring schedules according to their written monitoring policy, notify monitored users in advance, and obtain consent where required by law.

Por defecto, CleverControl funciona todo el tiempo mientras el ordenador monitorizado está encendido. Sin embargo, si está utilizando un ordenador personal para trabajar, querrá que la monitorización cese cuando termine la jornada laboral. Es imposible programar CleverControl para que se detenga automáticamente a través de la configuración de la versión actual del programa. Sin embargo, puede hacerlo con la ayuda del Programador de tareas de Windows.

1. En primer lugar, debes crear un script por lotes que ejecute y cierre el programa. Abra el Bloc de notas y escriba lo siguiente TASKKILL /F /IM clvhost.exe

   

2. Guarde el archivo con la extensión .bat, por ejemplo, "Detener CleverControl.bat".

   

3. A continuación, debe programar la tarea para detener CleverControl. Haga clic en el icono de Windows en la barra de tareas. Desplácese por la lista de programas y busque Herramientas administrativas de Windows. Haga clic en la carpeta para expandirla y haga clic en Programador de tareas para ejecutarla.

   

4. Haga clic en Crear tarea básica.

   

5. Introduzca el nombre de la tarea, por ejemplo, "Detener CleverControl". Añada una descripción (opcional). A continuación, haga clic en Siguiente.

   

6. Elija Diario y haga clic en Siguiente.

   

7. Elija la hora a la que debe ejecutarse CleverControl, por ejemplo, 17:00. Haga clic en Siguiente para continuar.

   

8. Seleccione Iniciar un programa y haga clic en Siguiente.

   

9. Haga clic en Browse (Examinar) y busque el archivo "Stop CleverControl.bat" que acaba de crear y guardar. Haga clic en Siguiente.

   

10. Haga clic en Finalizar.

    

El reconocimiento facial no está incluido en la suscripción básica. Para empezar a utilizarlo, debe adquirir el complemento Grabación de webcam. Si ya lo tiene, debe actualizar el programa en los ordenadores supervisados a la última versión.

Después, sigue estos pasos para activar el Reconocimiento Facial:

1) Vaya a su panel de control en línea > Cuenta > Ordenadores y asegúrese de que la grabación de la cámara web está activada.

2) Haga clic en el botón Configurar ordenador bajo el nombre del ordenador.

3) Vaya a la pestaña Medios y desplácese hasta la sección Reconocimiento facial. Activa la opción Reconocimiento facial y selecciona la cámara web en el menú desplegable. Listo.

Más tarde, podrá encontrar el informe en la pestaña Reconocimiento facial del panel de control.

La licencia vitalicia incluye todas las funciones básicas de CleverControl: capturas de pantalla, seguimiento de los sitios web visitados, supervisión de la actividad de la impresora, etc. Además, tendrá acceso a todas las funciones adicionales: Grabación de pantalla, Grabación de Webcam + Reconocimiento facial y Grabación de llamadas.

Sí, están disponibles con una licencia de por vida.

No. La licencia de por vida sólo está disponible para CleverControl On-Premise.

Todas las actualizaciones de versión iniciadas por CleverControl son gratuitas para siempre.

No, technical support is free forever. You can contact our support team regarding any questions about the product 24/7 at support [at] clevercontrol.com.