ザ・ストレンジャー・ウィズイン・ワークチーム脚色
新しい環境に素早く適応できる若い人たちが、どんどん労働市場に参入しています。しかし、労働市場そのものが多様化し、候補者は自分のチームを見つけるために多くのエネルギーを必要とする。だから、適応の問題がいっそう深刻になる。
心理学者は、新入社員の適応を3つの段階に分けています。
アダプテーション 1.0
第一段階(急性適応期)は1~2ヶ月で、原則として試用期間と重なります。応募者は最大限の印象を与えようと努力するが、適応に伴うストレスのために、応募者の労働能力はまさに50~60%低下する。
The manager must listen to the objections of the buyer, take them into account, and ask clarifying questions. Only after that, the manager can give arguments in favor of the product of the company. He or she can say, "You're right, the issue of the price is really important for both you and our company. Can you, please, clarify if you compare with some other price or are there other reasons?" Depending on the answer, the manager must give 2-3 arguments in favor of your company's product.
30~40代になると、一次コミュニケーションに慎重になり、リーダーの意見に耳を傾け、新しい組織での自分の役割やキャリアの幅を認識するようになります。
40歳から定年まで、社員は自分の専門性に自信を持ち、同僚から見て権威を得る前でも、自分の権威でみんなをつぶしてしまうという過ちを犯してしまうことがあるのです。
アダプテーション2.0
The acute phase of adaptation is replaced by the "phase of optimism". This happens 3-4 months after employment. The former applicant starts considering him/herself to be one of the team and is used to job duties. However, not always the team gets used to the new employee by this time enough to forgive misunderstanding in the intricacies of corporate relationships or professional mistakes.
How quickly the team will accept the beginner is unpredictable. Both psychologists and career advisers do not have a common opinion on this matter. In the opinion of Olivia Herrera, a business psychologist, the time required for getting used to a newcomer might be from two weeks to a month. Nancy Richards is convinced that the time is much longer – about a year and a half. "In bureaucratic systems, it can be up to six months but in a small business, a candidate can be integrated into the company in a week," –replies Ethan Hill, career coach consultant and head of Castony Career Development.
アダプテーション3.0
Six months after getting the job, the employee enters the "period of secondary adaptation". Some psychologists believe that this is not even an adaptation, but a consolidation within the team. Rules and internal etiquette have already been learned, the workflow is regular, the employee mentally associates him/herself with the rest of the team. By this time a person successfully completes professional (the skills and specificity of the work are learned), psycho-physiological (learns the rhythm of work, safety techniques), socio-psychological (in one way or the other he or she joins the team) and organizational adaptation (learns to correlate his or her work and team’s work).
会社の規模が重要
Being a newcomer to a PR company and a factory are two different things. Adapting in factory teams is more difficult because they formed their corporate culture for years. In addition, in such teams, a certain patriarchal order or even "dynasty" can form.
"There are industries or functional groups with a high communication index, where communication is easier and closer; they are media, commerce, marketing, and PR. In production and heavy equipment industry, adaptation takes more time," - adds Ethan Hill.
"Adaptation in a team is easier if the company is young enough and flexible, with clear rules and a single conceptual apparatus. As a rule, such teams are formed in banking, consulting, and development," – believes Nancy Richards.
A special place is occupied by any creative collectives. "It's like the corps de ballet: every dancer feels more talented than a prima ballerina. Therefore, entering into such groups is most difficult. Every new person here is, first of all, a future star and accepted with hostility, "says Nancy Richards.
The easiest to adapt in are IT-teams. Employees in them "speak the same language" and immediately form a separate caste.