CleverControl

Οδηγός χρήσης CleverControl

Πώς να δημιουργήσετε έναν λογαριασμό

To get started with CleverControl, follow these simple steps:

  1. Sign up for an account by visiting https://dashboard.clevercontrol.com/register or clicking the "Free Trial" button at the top right corner of the website.
  2. Provide your name, phone number, company name, and a valid email address.
  3. Create a password for your account.
  4. Click the "Sign Up" button to complete the registration process.
Account registration

Πώς να προσθέσετε υπολογιστές στο λογαριασμό

Adding computers to your CleverControl account is easy and takes only a few minutes. Here's how:

  1. Select Your Operating System Version:

    • When you log in to your online account, you'll find instructions on how to add a computer.
    • Important note: You should install CleverControl only on the computers you are going to monitor. Installing the program on the admin computer is unnecessary.
    • Choose the appropriate version for your operating system and download it.
    • Later, you can use the "Add New Computer" button at the top to download the installer file and add more computers to the account.

      Adding computer
  2. Installing CleverControl on Windows:

  3. After the installation, the program will automatically connect to your account. The monitored computer will appear in your account within 5-10 minutes.

Πώς να προβάλετε τις αναφορές δραστηριότητας

Όλα τα δεδομένα δραστηριότητας που συλλέγονται είναι διαθέσιμα στον online λογαριασμό σας. Τα δεδομένα φιλτράρονται σε διάφορες κατηγορίες, όπως Screenshots, Visited Websites, κ.λπ. για την εξυπηρέτησή σας. Μπορείτε να βρείτε τις περισσότερες από αυτές τις κατηγορίες στο Ημερολόγιο συμβάντων section.

CleverControl dashboard with screenshots section

Για να προβάλετε τη λεπτομερή δραστηριότητα ενός χρήστη με χρονολογική σειρά, μεταβείτε στην ενότητα Ημερολόγιο συμβάντων και επιλέξτε Όλες οι εκδηλώσεις within this tab.

Για μια επισκόπηση της δραστηριότητας όλων των χρηστών, μεταβείτε στην ενότητα Περίληψη tab. By default, it displays summary information for all connected computers.

Για να εστιάσετε σε συγκεκριμένους υπαλλήλους ή υπολογιστές, χρησιμοποιήστε την επιλογή Όλοι οι υπολογιστές filter at the top of the page.

Adjust the summary period as needed with the time filter.

Summary

Πώς να εξάγετε δεδομένα από τον πίνακα οργάνων

Exporting data from the CleverControl dashboard is a straightforward process. Here's how you can do it:

  1. Πλοηγηθείτε στο Αναφορές tab on the dashboard.
  2. Κάντε κλικ στο Ζητήστε νέα έκθεση button to initiate the export process.
  3. Customize your report. In the options, select:

    • The specific period you want the report to cover.
    • The user or users whose data you want to include.
    • The type of events to be incorporated into the report, such as all events, screenshots, visited web pages, etc.
    Reports - request new report
  4. Choose report format. You have two options:

    • CSV Report: Contains text-based information like keystroke logs, website history, and search queries.
    • Smart Report: Includes text and media logs, such as screenshots. Note that Smart reports are downloaded in .zip format and require extraction using freely available software like 7-Zip.
  5. Download and review:

    • After selecting the desired format, click the button with the chosen type of report.
    • The report will be ready in a few minutes. When it is ready, you can download it on the same page.
    • Please be aware that neither CSV nor Smart reports contain summary activity or user statistics charts.

Πώς να αλλάξετε τις ρυθμίσεις παρακολούθησης

You can customize CleverControl settings to optimize employee tracking. Tailor the configuration to your specific needs for enhanced monitoring efficiency. Here is how to do it:

  1. Access Monitoring Settings:

    • Click on your email address in the top right corner of the dashboard.
    • Στο αναπτυσσόμενο μενού, επιλέξτε Computers.
  2. Manage Computers. You'll see a list of computers connected to your account. Here, you can:

    • Edit each computer's name.
    • Start or stop monitoring for the entire computer or individual users.
    • Enable or disable additional tracking features, such as Screen, Webcam, and Call Recording.
  3. Fine-Tune Settings. To further customize monitoring settings, click Setup Computer below the computer's name.

    Setup computersSettings

Settings are categorized into six sections for convenience:

  1. Device Info: Provides information about your operating system and CleverControl agent version. You can also clear specific log types from the monitored computer or block the program remotely by clicking "Remote Uninstall". This button does not delete the program from the target computer, however, it stops monitoring. Uninstallation can be completed only directly on the target computer.

    Dashboard - device info
  2. Monitoring Control: Manage keystroke logging, clipboard events, and URL tracking.

    Dashboard - monitoring content
  3. Social Networks: Configure additional screenshots for chats and set screenshot triggers (time intervals, Enter key, Ctrl+Enter, and mouse clicks).

    Dashboard - social networks
  4. Site Blocker: Block access to unwanted websites by adding their URLs to the Black List.

    Αποκλεισμός κατηγοριών ιστότοπων χρησιμοποιώντας Black List of Categories.

    Μπορείτε επίσης να καθορίσετε λέξεις-κλειδιά στο Μαύρη λίστα λέξεων to block sites containing them in their URLs.

    Το Λευκή λίστα option allows you to leave access to a site, even if it belongs to a blocked group.

    For example, you can block all social networks while leaving access to facebook.com.

    Για να αποκλείσετε όλους τους ιστότοπους εκτός από τους επιτρεπόμενους, ελέγξτε το Λευκή λίστα μόνο για διευθύνσεις URL option and enter allowed websites in the field below.

    Site blocker

    Σημαντική σημείωση: You should enter website URLs without www. or https:// in the Site Blocker settings. If there are several sites, you should type in each one on a new line.

    Black lists of URLs - incorrectBlack lists - correct version
  5. Media: Configure options for screenshots, webcam snapshots, and audio/video recording:

    • Customize screenshot triggers (window change, URL change, clipboard change, and quality).
    • Select a web camera for a live webcam stream.
    • Set webcam snapshot capture options.
    • Configure webcam video recording.
    Dashboard - media

    Note on Media Settings:

    • Options for live webcam viewing, webcam video, and webcam snapshots are related. Enable only the features your organization actually needs to avoid unnecessary duplication.

Πώς να οργανώσετε τους υπολογιστές σε ομάδες

Organizing multiple connected computers into groups for ease of management is a practical feature in CleverControl. Here's how you can do it:

  1. Access Group Management:

    • Click on your email address located in the top right corner of the screen.
    • Από το αναπτυσσόμενο μενού, επιλέξτε Groups.
  2. Create a New Group:

    • Για να δημιουργήσετε μια νέα ομάδα, κάντε κλικ στο Προσθήκη νέας ομάδας button. Settings - Add new group
    • Enter a name for the group.
    • Check the computers you want to include in this group.
    • If you have previously created groups, you can use the "Computers without groups" toggle button. It allows you to identify computers that have not yet been assigned to any group.

Πώς να διαγράψετε το πρόγραμμα

To uninstall CleverControl, follow these steps based on the monitored computer's operating system: