Why Is Modern Business "Tightening the Screws of Control"?
In recent years, companies have implemented strict control over their employees. Protocols like banning mobile phones at work or limiting their usage, firing employees for being distracted at work, and a few others have been used to tighten the screws of control. However, what leads modern companies to "tighten these screws of control" over employees, and are the strategies they use effective or have adverse consequences? These are some of the topics we cover in this article.
Control and management as a whole would not be required if all employees in a company consistently did what was best for the company. But in practice, there are instances when employees are unable or unwilling to act in the organization's best interests. Therefore, businesses must put in place a set of controls to help guide the employees away from undesirable behavior and toward desirable efforts. These actions are intended to benefit the business's productivity and lead to its growth.
Reasons for increasing control
Too many distractions
Internet access, social media, email, and smartphones are among the top 10 workplace productivity killers. It's simple to see how the allure of texting, mobile games, and web browsing can divert even the most dedicated worker. Constantly checking your phone does not contribute to your concentration and workflow. Employment control becomes crucial to eliminate distractions.
A recent Deloitte study found that people check their smartphones 47 times per day on average. It means that if you work an 8-hour shift, you use your phone almost six times per hour. No one can concentrate on work in such conditions.
Our cell phones, tablets, watches and other devices are causes for interruptions and distracted attention during the work on the project or task. We are constantly tempted to take breaks throughout our crucial assignments to check messages, see what is new on Facebook, scroll through Pinterest for inspiration and such.
However, technology cannot be solely blamed for distracting employees from their work. Office noise is another primary reason for creating distractions among employees. According to research by Kim and de Dear at the University of Sydney, workplace noise levels dissatisfied 30% of employees in cubicles and roughly 25% of those in offices without partitions.
85% of people report being unable to concentrate at work due to their dissatisfaction with their workspace, according to research by Ipsos and Steelcase's Workspace Futures Team. 95% of respondents indicated that working in silence was essential to them. However, only 41% said they could do so, and 31% had to look for a quieter place outside the office to finish their work. This is why employee control in the workplace is so important in the present times.
Clip thinking hinders concentration
The ability to understand the world through brief, vivid images and messages, such as those found in newscasts, short essays, or quick video clips, is known as clip thinking. It is a common phenomenon amongst youth today who are always watching reels on social media. As a result, we get a person who only thinks superficially and is incapable of maintaining sustained focus on a single object. They also act impulsively and reflect little, which is a hallmark of clip thinking. Clip thinking throws off the equilibrium of cognitive mental processes, strengthening or weakening particular characteristics of a given sphere. Employment management systems are put in place to deal with such a modern phenomenon.
The continual use of secondary-level information processing and combining contributes to clip thinking, which causes attention deficit disorder, loss of desire for new knowledge, decreased capacities for creativity, and other problems. The attention span of individuals engaged in clip thinking is less, and hence, they are often unable to concentrate on work for a prolonged period. This leads to slacking in the workplace and further motivates employers to impose measures of control on employees.
Remote work model
Regardless of how effectively the staff in a company performs, there are always certain hazards. Someone handles passwords and logins carelessly, which raises the risk of personal data leakage. The business's reputation is damaged when someone disregards the company's customer communication policy. Remote employees need control at least as much as office employees do.
In fact, one can argue that the remote work model requires more supervision. The employee working from home or anywhere outside the office is aware of the lack of physical supervision over them. This can often lead to data theft or even mistakenly exposing important information from the company's database, putting at risk the image of the company in front of its stakeholders. A strict control mechanism is required in such a scenario.
Employee monitoring software like CleverControl has become extremely useful in such situations. For businesses of all sizes, CleverControl provides remote access and monitoring capabilities. The system's goals include monitoring employee behavior, assessing output, preventing data breaches, and conducting employee investigations. CleverControl functions as an invisible agent and is not visible to the devices it monitors.
Using the CleverControl platform's live monitoring feature, managers may view all employees' work in real-time simultaneously. Keystrokes, social network activity, website history, app usage, and other activity are all logged. CleverControl provides managers with access to screenshots, search engine activity, and microphone recordings.
Many companies have thousands of employees. They have gigantic offices filled with billion-dollar-worth of tools, gadgets, and equipment. They are far more concerned about their security. There have been numerous examples of employees breaching corporate policies while stealing company property or confidential information.
Concerns among employers regarding the security of their office space, tools, computers, and sensitive data are getting worse. Employee fraud is when a worker intentionally misleads their employer to gain an advantage. These gains typically manifest as additional, covert pay; however, they could also take the form of other benefits.
Employee fraud is alarming but also quite typical. In America, 75% of workers admitted to stealing from their place of employment at least once. Data theft appears to be a more recent form of employee fraud. Data theft is particularly important when corporate espionage or dishonest business practices are involved.
Intellectual property fraud is one example of this, in which a disgruntled worker from business A leaks confidential information about a brand-new invention to company B. The product is then patent protected by Company B before the original creator gets an opportunity.
The key to lowering data theft is tight security and information protection, as well as retaining new ideas on a need-to-know basis for as long as possible. Several control mechanisms can be implemented to ensure nothing untoward like this happens. In a physical office space, employers install CCTV cameras to monitor employees. There is a range of employee monitoring software like CleverControl that helps modern businesses keep an eye on both office workers and remote employees.
Control management is a common term used in office spaces. Controlling and directing employees' behavior is one of a manager's most crucial responsibilities. For an organization's systems and processes to function correctly, management control is essential. A control management system is successful when it helps the company reach its goals, reduces mistake rates, effectively uses and distributes resources, and determines whether standards are accurate.
The control system also instils order and discipline, increases morale and inspires workers, ensures preparation for the future by updating standards, and enhances the performance of the organisation overall.
Control management, often known as "change management," is the process of establishing standards, evaluating performance, and making adjustments. Control management is dynamic; it adapts to change and puts corporate objectives at the forefront. It is end-to-end, continuous, and action-focused, and its main goals are effectiveness and efficiency.
Some drawbacks of employee monitoring
While employee monitoring is a set of effective strategies, it can backfire on the employer if not used properly. Extreme levels of surveillance where the employee's every move is tracked and monitored exhibits a level of trust deficit. It can lead the employee to think that the company does not trust them despite all their hard work and efforts. This can lead to low productivity, a lack of sharing creative ideas, and a high turnover. Businesses rely on each employee for their success. Thus, the employee monitoring systems in place must be exhaustive and effective.
In reality, employee monitoring tools can be potent instruments for promoting autonomy and enabling workers to perform their jobs more successfully. For instance, by decreasing the back-and-forth between employees and their bosses, software that tracks employees' internet activity might improve productivity. This might have a big impact on the psychological atmosphere at work.
In light of this, here is what we advise: Select a monitoring tool that can "flex" to fit your particular business model. For example, giving employees a straightforward, self-service method to implement and track employee productivity will increase employee empowerment while lessening the supervisors' cognitive load.
It makes sense that in today's world, employers "tighten the screws of control" to safeguard their company from violators. The key is not to go overboard because if you do, you risk frightening the team and making the workplace uneasy.