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Employee monitoring software allows organizations to track work hours and analyze how employees use their work time and company devices. Such software usually monitors the start and end of the work day, idle time, computer activity, application and website usage, communication, and in some cases, location. Companies use employee monitoring software to evaluate productivity, enhance security, protect data, and ensure compliance with company policies.

Typically, employee monitoring software is a small program (sometimes called an agent) that employers install on employees' computers or devices. This agent works in the background and collects data on various activities. The collected data is then transmitted to a central server or dashboard, where authorized personnel, such as managers and administrators, can view and analyze it.

When implemented transparently and with ethical considerations, employee monitoring is a powerful tool for increasing productivity. It provides insights into work processes, helps detect inefficiencies, and encourages data-driven measures to improve the situation. Besides, the awareness of being monitored can encourage employees to stay focused and on task.

When choosing employee monitoring software, consider features that align with your needs, such as tracking work hours, improving productivity, or maintaining security. Valuable features are:

1. time tracking;
2. website and application usage monitoring;
3. idle time detection;
4. screenshots/screen recording;
5. reporting and analytics;
6. alerts and notifications;
7. online monitoring dashboard;
8. integrations.

Employee monitoring is important because it contributes to a more secure, efficient, compliant, and productive work environment. It provides employers with valuable insights into how work time is spent, helping to:

1. highlighting inefficient work processes;
2. improving productivity;
3. increasing security;
4. ensuring compliance with company policies and legal requirements;
5. optimizing resources
6. supporting performance evaluations.

When implemented thoughtfully and transparently, employee monitoring leads to several positive outcomes for both the organization and the employees. It is a powerful tool to improve workflow efficiency and productivity. It can encourage employees to be responsible for their work hours, identify training needs, and help managers recognize and reward performance. Besides, employee monitoring helps protect the company against data breaches, cyber threats, and inappropriate behavior, creating a safer work environment for everyone.

The main benefits of employee monitoring are better performance and productivity, enhanced data security, lower risks or insider threats, improved accountability, better resource management and allocation, and informed decision-making.

On the other hand, monitoring can potentially decrease employee morale, undermine trust, create unwanted stress and pressure, and negatively affect the company culture. Besides, if tracking is implemented without considering applicable regulations, it can raise legal and ethical concerns.

Employers typically state they track and monitor employee behaviors to improve productivity, enhance security and protect sensitive data, ensure compliance with internal policies and external regulations, prevent time theft, and gain insights into work patterns for better resource management and performance evaluation.

The primary business reasons for employee monitoring include safeguarding company assets and intellectual property, minimizing legal liabilities through compliance and record-keeping, and optimizing workflows. Besides, employee monitoring is a valuable data source to back decisions aimed at improving overall business performance and profitability.

These risks include potentially damaging employee trust and morale, increasing stress and anxiety among the workforce, facing legal challenges related to privacy violations, misinterpreting data which could lead to unfair treatment, and potentially stifling creativity and innovation due to constant surveillance.

Critics fear that employee monitoring programs can lead to a surveillance-heavy work culture that erodes privacy, reduces autonomy, increases job-related stress and burnout, creates an imbalanced power dynamic between employers and employees, and could be used to discriminate against certain workers or suppress legitimate workplace organizing.

The legality of employee monitoring depends on the location. Generally, it is legal in many jurisdictions, including the USA, Europe, and India. However, the scope of activities the employer can monitor may vary depending on the applicable state and local regulations. Besides, organizations are often obliged to notify the staff about the monitoring.

Generally, employers are allowed to track computer and internet usage on company equipment, monitor work-related communications through company email and messaging systems, and use video surveillance in common work areas. Monitoring of personal devices, private communications, or private areas like restrooms is typically restricted or prohibited.

Identifying a single "weakest" employee monitoring law is difficult. Legal frameworks differ significantly across jurisdictions: some deliver minimal employee privacy protections, while others have stricter notification and consent requirements. Generally, areas with fewer specific statutes addressing electronic monitoring and workplace privacy may offer less protection to employees.

Employees can check for monitoring software by looking for unfamiliar processes running in their computer's Task Manager or system monitor, analyzing network activity for unusual data transfers, and using security programs.

There are several signs that the employer may be monitoring the computer: unusual computer behavior, such as slow performance, strange pop-ups or errors, suspicious processes in the Task Manager or Activity Monitor (on macOS), or increased network activity. If employees notice these signs, they can check installed apps for unfamiliar names, use antivirus or security software, or consult the IT or HR specialist in their organization.

On macOS, employees can open Activity Monitor to view running processes and identify unfamiliar or suspicious applications. One can also examine login items and launch agents that start automatically, review network utility for unusual connections, and check System Settings/Preferences for installed profiles that might indicate device management or monitoring.

Attempting to block employee monitoring software on a company-owned device is generally not advisable. It may violate company policy, potentially leading to disciplinary action, including termination. Technical methods to impede monitoring, such as using virtual machines, attempting to disable processes, or using tools to mimic activity, may be detectable by the employer and could have serious consequences. It is best to understand and comply with your company's monitoring policies.

CleverControl é um software baseado na nuvem para que todos os dados registados pelo CleverControl Agent instalados nos computadores dos seus empregados sejam guardados num servidor seguro à distância. E para aceder aos dados é necessário registar uma conta para poder rever em segurança as suas informações num servidor remoto.

CleverControl é compatível com o sistema operativo Windows e OS X, pelo que pode instalá-lo em qualquer computador portátil ou desktop com qualquer versão Windows, incluindo a mais recente - Microsoft Windows 10 ou qualquer OS X a partir da versão 10.13 High Sierra e superior.

Acreditamos que é mais conveniente que se inscreva para uma conta antes de instalar o CleverControl Agent. Porque para terminar o processo de instalação terá de introduzir os detalhes da sua conta para estabelecer uma ligação ao servidor da nuvem. Assim, se não tiver uma conta, ser-lhe-á pedido que crie uma.

CleverControl is intended for lawful employee monitoring on company-owned devices and should be used with proper authorization, employee notification, and internal policies. Employers are responsible for informing employees about monitoring and configuring the software according to applicable laws and workplace privacy requirements. Employees can get access to the collected data via the Self-Monitoring feature.

Yes. CleverControl Agent can record configured work-related activity on authorized company devices, according to the organization's monitoring policy and applicable law. Reports may include application usage, website activity, screenshots, and other enabled features, where legally permitted and properly disclosed.

Yes. CleverControl can record configured website activity on authorized company devices. Depending on the settings, applicable laws, and the company's internal policies, authorized managers may review visited websites and related screenshots.

Sim, o bloqueador do website é uma das funções do CleverControl Agent. Pode bloquear certas páginas web ou categorias inteiras, por exemplo, todas as redes sociais. Pode fazê-lo em "Configurações Remotas" na sua conta.

Para ver os dados do CleverControl Agent é necessário iniciar sessão na sua conta remota no painel de instrumentos: https://dashboard.clevercontrol.com/ . Pode utilizar qualquer navegador de internet em qualquer dispositivo para iniciar sessão.

Neste momento é necessário o acesso ao computador com direitos de administrador para instalar o programa. No entanto, o processo de instalação demorará apenas alguns momentos.

Todas as definições podem ser alteradas e aplicadas remotamente na sua conta do painel de instrumentos. Ir para o separador "Remote Settings" alterar as definições e clicar em "Apply on this computer" ou "Apply on all computers".

Os termos de armazenamento são diferentes, dependendo do tipo de dados e são os seguintes: Eventos - um ano, Capturas de ecrã - seis meses, Gravação de ecrã, Gravação de Webcam e Gravação de Chamadas - um mês. Depois disso, os dados são apagados automaticamente sem possibilidade de recuperação. Se desejar manter o registo de eventos e capturas de ecrã para além desse tempo, pode utilizar Relatórios para exportar os dados.

Important: Automatic start scheduling should be configured only on authorized company devices and according to the organization's written monitoring policy, working-hours rules, and applicable law. Monitored users must be informed in advance, and consent must be obtained where required.

CleverControl começa quando se liga o computador por defeito. Por vezes, pode precisar dele para funcionar à hora marcada do dia. É impossível programar o CleverControl para iniciar automaticamente através das definições na versão actual do programa. No entanto, pode fazê-lo com a ajuda do Agendador de Tarefas do Windows.

1. Clique no ícone do Windows na barra de tarefas. Percorra a lista de programas e encontre as Ferramentas Administrativas do Windows. Clique na pasta para a expandir, e clique no Agendador de Tarefas para a executar.

   

2. Clique em Criar Tarefa Básica.

   

3. Introduza o nome da tarefa, por exemplo, "Run CleverControl". Acrescentar uma descrição (opcional). Depois disso, clicar em Next.

   

4. Escolha Daily e clique em Next.

   

5. Definir a hora em que o CleverControl deve funcionar, por exemplo, 8:00:00 da manhã. Clique Next para continuar.

   

6. Copy and paste the path: C:\ProgramData\FO16FA1A-AA91-C56A-654F-E3865DA10DAT\clvhost.exe to the Program/Script field. Click Next.

   

7. Clique Finish.

   

Important: Automatic stop scheduling can help align monitoring with working hours and internal policy requirements. Organizations should configure monitoring schedules according to their written monitoring policy, notify monitored users in advance, and obtain consent where required by law.

Por defeito, o CleverControl funciona a toda a hora enquanto o computador monitorizado está ligado. No entanto, se estiver a utilizar um computador pessoal para o trabalho, quererá que a monitorização cesse quando o dia de trabalho terminar. É impossível programar o CleverControl para parar automaticamente através das definições na versão actual do programa. No entanto, pode fazê-lo com a ajuda do Programador de Tarefas do Windows.

1. Primeiro, deve criar um guião de lote que será executado e fechar o programa. Abra o Bloco de Notas e escreva o seguinte: TASKKILL /F /IM clvhost.exe

   

2. Guardar o ficheiro com a extensão .bat, por exemplo, "Stop CleverControl.bat".

   

3. Depois disso, deve agendar a tarefa para parar o CleverControl. Clique no ícone do Windows na barra de tarefas. Percorra a lista de programas e encontre as Ferramentas Administrativas do Windows. Clique na pasta para a expandir, e clique no Agendador de Tarefas para a executar.

   

4. Clique em Criar Tarefa Básica.

   

5. Introduza o nome da tarefa, por exemplo, "Stop CleverControl". Acrescentar uma descrição (opcional). Depois disso, clicar em Next.

   

6. Escolher Diário e clicar em Next.

   

7. Escolha a hora em que o CleverControl deve funcionar, por exemplo, 17:00:00 PM. Clique Next para continuar.

   

8. Seleccionar Iniciar um programa e clicar Próximo.

   

9. Clique em B>Browse e encontre o ficheiro "Stop CleverControl.bat" que acabou de criar e guardar. Clique em Next.

   

10. Clique Finish.

    

O Reconhecimento Facial não está incluído na subscrição básica. Para começar a utilizá-lo, deve comprar a adição Gravação de Webcam. Se já a tiver, deve atualizar o programa nos computadores monitorizados para a versão mais recente.

Depois disso, seguir estes passos para activar o Reconhecimento Facial:

1) Aceda ao seu painel de controlo online > Conta > Computadores e certifique-se de que a Gravação da Webcam está activada.

2) Clique no botão Configurar computador sob o nome do computador.

3) Vá para o separador Multimédia e desloque-se para baixo até à secção Reconhecimento facial. Active a opção Reconhecimento facial e seleccione a webcam no menu pendente. Tudo pronto!

Mais tarde, pode encontrar o relatório no separador Reconhecimento de Rosto no painel de instrumentos.

A licença vitalícia inclui todas as funcionalidades básicas do CleverControl: capturas de ecrã, monitorização dos sites visitados, monitorização da atividade da impressora, etc. Além disso, tem acesso a todas as funcionalidades adicionais: Gravação de Ecrã, Gravação de Webcam + Reconhecimento Facial e Gravação de Chamadas.

Sim, estão disponíveis com uma licença vitalícia.

Não. A licença vitalícia está disponível apenas para o CleverControl On-Premise.

Todas as actualizações de versão iniciadas pelo CleverControl são gratuitas para sempre.

No, technical support is free forever. You can contact our support team regarding any questions about the product 24/7 at support [at] clevercontrol.com.