CleverControl 用户指南

如何创建一个账户

To get started with CleverControl, follow these simple steps:

1. Sign up for an account by visiting https://dashboard.clevercontrol.com/register or clicking the "Free Trial" button at the top right corner of the website.
2. Provide your name, phone number, company name, and a valid email address.
3. Create a password for your account.
4. Click the "Sign Up" button to complete the registration process.

如何在账户中添加电脑

Adding computers to your CleverControl account is easy and takes only a few minutes. Here's how:

1. Select Your Operating System Version:

   • When you log in to your online account, you'll find instructions on how to add a computer.
   • Important note: You should install CleverControl only on the computers you are going to monitor. Installing the program on the admin computer is unnecessary.
   • Choose the appropriate version for your operating system and download it.

   • Later, you can use the "Add New Computer" button at the top to download the installer file and add more computers to the account.

     

2. Installing CleverControl on Windows:

   • Run the downloaded installer file on the computer and follow the instructions below.
   • 视窗安装指南
   • macOS 安装指南
3. After the installation, the program will automatically connect to your account. The monitored computer will appear in your account within 5-10 minutes.

如何查看活动报告

所有收集到的活动数据都可在您的在线账户中查看。数据可分为以下几类 Screenshots, Visited Websites, 等，为您提供方便。您可以在 活动日志 section.

要按时间顺序查看用户的详细活动，请导航至 活动日志 选项卡，并选择 所有活动 within this tab.

要了解用户活动的总体情况，请访问 摘要 tab. By default, it displays summary information for all connected computers.

要关注特定员工或计算机，请使用 所有计算机 filter at the top of the page.

Adjust the summary period as needed with the time filter.

如何从仪表板导出数据

Exporting data from the CleverControl dashboard is a straightforward process. Here's how you can do it:

1. 导航至 报告 tab on the dashboard.
2. 点击 索取新报告 button to initiate the export process.

3. Customize your report. In the options, select:

   • The specific period you want the report to cover.
   • The user or users whose data you want to include.
   • The type of events to be incorporated into the report, such as all events, screenshots, visited web pages, etc.
   

4. Choose report format. You have two options:

   • CSV Report: Contains text-based information like keystroke logs, website history, and search queries.
   • Smart Report: Includes text and media logs, such as screenshots. Note that Smart reports are downloaded in .zip format and require extraction using freely available software like 7-Zip.

5. Download and review:

   • After selecting the desired format, click the button with the chosen type of report.
   • The report will be ready in a few minutes. When it is ready, you can download it on the same page.
   • Please be aware that neither CSV nor Smart reports contain summary activity or user statistics charts.

如何改变监控设置

You can customize CleverControl settings to optimize employee tracking. Tailor the configuration to your specific needs for enhanced monitoring efficiency. Here is how to do it:

1. Access Monitoring Settings:

   • Click on your email address in the top right corner of the dashboard.
   • 在下拉菜单中，选择 Computers.

2. Manage Computers. You'll see a list of computers connected to your account. Here, you can:

   • Edit each computer's name.
   • Start or stop monitoring for the entire computer or individual users.
   • Enable or disable additional tracking features, such as Screen, Webcam, and Call Recording.

3. Fine-Tune Settings. To further customize monitoring settings, click Setup Computer below the computer's name.

   

Settings are categorized into six sections for convenience:

1. Device Info: Provides information about your operating system and CleverControl agent version. You can also clear specific log types from the monitored computer or block the program remotely by clicking "Remote Uninstall". This button does not delete the program from the target computer, however, it stops monitoring. Uninstallation can be completed only directly on the target computer.

   

2. Monitoring Control: Manage keystroke logging, clipboard events, and URL tracking.

   

3. Social Networks: Configure additional screenshots for chats and set screenshot triggers (time intervals, Enter key, Ctrl+Enter, and mouse clicks).

   

4. Site Blocker: Block access to unwanted websites by adding their URLs to the Black List.

   使用 Black List of Categories.

   您还可以在 黑名单 to block sites containing them in their URLs.

   "(《世界人权宣言》) 白名单 option allows you to leave access to a site, even if it belongs to a blocked group.

   For example, you can block all social networks while leaving access to facebook.com.

   要阻止除允许网站之外的所有网站，请选中 仅限 URL 的白名单 option and enter allowed websites in the field below.

   

   重要说明。 You should enter website URLs without www. or https:// in the Site Blocker settings. If there are several sites, you should type in each one on a new line.

   

5. Media: Configure options for screenshots, webcam snapshots, and audio/video recording:

   • Customize screenshot triggers (window change, URL change, clipboard change, and quality).
   • Select a web camera for a live webcam stream.
   • Set webcam snapshot capture options.
   • Configure webcam video recording.
   

   Note on Media Settings:

   • Options for live webcam viewing, webcam video, and webcam snapshots are related. Enable only the features your organization actually needs to avoid unnecessary duplication.

如何分组安排计算机

Organizing multiple connected computers into groups for ease of management is a practical feature in CleverControl. Here's how you can do it:

1. Access Group Management:

   • Click on your email address located in the top right corner of the screen.
   • 从下拉菜单中选择 Groups.

2. Create a New Group:

   • 要创建新组，请单击 添加新组 button.
   • Enter a name for the group.
   • Check the computers you want to include in this group.
   • If you have previously created groups, you can use the "Computers without groups" toggle button. It allows you to identify computers that have not yet been assigned to any group.

如何删除程序

To uninstall CleverControl, follow these steps based on the monitored computer's operating system:

• Windows OS
• macOS