预算中的员工培训。如何绕过廉价的缺点
任何领导者的梦想都是在没有大量(甚至更好的是任何)投资的情况下培训员工。
Associate professor, Ph.D., and director of training and personnel development of the insurance company "Harmony" Julie Wells told CleverControl how to do it, how to create the "atmosphere of personal development" in a company, how to learn to intelligently combine all the features of a low-cost or free training and don’t feel its shortcomings.
无投资方法
朱莉,你推荐使用哪些方法来进行无投资的员工培训和发展?
当然,任何企业培训中心都会争取预算,以便能够邀请市场上最知名的企业培训供应商,因为仅靠内部资源的员工发展是根本没有意义的。毕竟,有这么多的外部可能性!"。
但如果一个公司的培训中心的预算太少或根本没有钱,他们可以使用几种方法。
首先是内部培训,也就是公司内部的员工辅导。我知道很多企业培训中心的领导人的例子,他们利用危机时期,创建了自己的培训项目,成功地培训了员工和企业教练。此外,还有可能建立一个指导和边做边学的系统,或者一个新的控制体系(领导者作为教练)。
其次,许多公司都有企业社交网络,这对创造发展环境非常方便:主要专家可以在那里写博客,发布公司各方面的最新材料,以及所有当前的项目。在那里你可以创建一个单独的模块--教学材料和商业文献的图书馆。
第三,有很多机会参加免费或演示培训和商务午餐会以及网络研讨会,由外部服务供应商介绍关于员工培训的新想法。通常情况下,供应商自己会发出此类活动的邀请,或者你可以在他们的网站或社交媒体页面上找到。
优点和缺点
这些方法的优点和缺点是什么?
Internal training, as well as the nurturing of talent within the company through mentoring tools and corporate coaching, has several advantages: the deep professional expertise of the coaching staff, the opportunity to mix business and professional competence training during one event, the training becomes the flagship of the corporate culture. But there are also disadvantages: professional burnout of internal trainers due to the repetition of the same training for similar audiences, lack of trainers' motivation to learn new educational practices due to lack of external competition, "smoothed" feedback from participants due to their reluctance to create a conflict with the internal division of the company (the training center).
作为员工发展环境的企业社交网络可以是非常有用的:经验和知识的交流远远超出了公司一个部门的范围,这导致了跨职能的互动,打破了沟通障碍,减少了垂直的等级距离,员工被激励为自我发展并帮助彼此发展。然而,也有一个缺点:一些员工可能会沉迷于社交网络而忘记真正履行自己的职责,在虚拟社区或图书馆中花费数小时。
Free participation in demo training, business lunches, and webinars, of course, is very useful, because you will always know about the latest trends in the training market and you can get new ideas for your own training programs. But there are drawbacks: often such events are organized only for PR, and the most interesting and important information is hidden or withheld: "Come to our paid seminar where we will reveal all the secrets!"
在您看来,哪些是最有效的方法?您最常推荐哪种方法?
I am for the "mix"! We must learn to intelligently combine all the features of inexpensive or even free training, to focus on creating an environment for self-development, and to motivate employees to do so.
如何组织培训
如何组织培训?我们应该注意什么?
所有预算中描述的员工发展机会都应该在一个中心系统化,通常是公司的企业大学或人力资源部。
你还应该注意培训活动或方法的质量而不是数量。即使培训是免费的,你也不能降低标准!