Why do I need an account?

CleverControl is a cloud based software so all of the data recorded by CleverControl Agent installed on your employees’ computers is saved on a remote secured server. And to access the data you need to register an account to be able to securely review your information on a remote server.

Which devices can CleverControl be installed on?

CleverControl is compatible with Windows OS and OS X so you can install it on any laptop or desktop running any Windows version including the latest one – Microsoft Windows 10 or any OS X from 10.13 High Sierra version and above.

What do I do first: install the program or get an account?

We believe it is more convenient for you to get signed up for an account before installing CleverControl Agent. Because to finish installation process you will need to enter your account details to establish a connection to the cloud server. So if you don’t have an account you will be prompted to create one.

Can the program be invisible and run stealthily on the computer?

Yes, it can. CleverControl Agent has a hidden mode in which it is not visible to the user in System Tray or installed programs. So it will not disrupt employees’ work and won’t let them avoid monitoring by disabling the program.

Does CleverControl record employees’ activity on company computers?

Yes, CleverControl Agent installed on a computer is capable of controlling and recording of all user’s actions both online and offline such as chats, social networking, and applications and keyboard activity.

Will CleverControl let me see websites visited by employees?

Yes, CleverControl Agent monitors and saves all URLs that are accessed by a user. And not only can you see which website was accessed but also see all recorded activity on it, including keystrokes and screenshots.

Can I block websites I don’t want my employees to access?

Yes, website blocker is one of the functions of CleverControl Agent. You can block certain web pages or whole categories, for instance all social networks. You can do that in “Remote Settings” in your account.

Where can I see collected information?

To see the data from CleverControl Agent you need to log in your remote account in the dashboard: https://dashboard.clevercontrol.com/ . You can use any web-browser on any device to log in.

How can I change settings for the program?

All settings can be changed and applied remotely in your dashboard account. Go to the “Remote Settings” tab change the settings and click “Apply on this computer” or “Apply on all computers”.

How long will the collected data be stored in my account?

The terms of storage are different depending on the type of data and are the following: Events - one year, Screenshots - six months, Screen Recording, Webcam Recording and Call Recording - one month. After that, the data is deleted automatically without the possibility of recovery. If you would like to keep the event log and screenshots beyond that time, you can use Reports to export the data.

Return Refund Policy

Name: Return Refund Policy
Brand: CleverControl
Price: 4.70 USD
Availability: InStock
Rating: 4.8 (393 reviews)

This return and refund policy is applicable for the following programs hereinafter referred to as Products: CleverControl for Windows, CleverControl for Mac. In case a Product doesn’t work as promised, or you have technical difficulties with it, a full refund might be issued only in case our technical support team is unable to resolve it and the following conditions are observed:

All problems and issues must be reported within 72 hours after purchase
All required information for solving the issue must be provided by the customer
You can only be refunded once. Each customer is only eligible for one refund, if you own more than one Product license only the one, reported to be non-functional, will be refunded.

Our support is available 7 days a week and we always do our best to solve problems. You are eligible for a full refund within 14 days since the day of purchase, only if our team cannot help you within this time frame. No refunds will be issued later than 14 days since the day of purchase.

Other refund conditions: (the following conditions describe cases, when CleverControl cannot provide a refund due to the fact that these conditions are completely beyond CleverControl’s control)

No refund can be issued in case the customer does not follow technical support guidelines or refuses customer support help
If the customer couldn’t provide all necessary data. This includes cases when customer might be required to get remote assistance
If the customer has just changed his or her mind. Personal reasons (“I do not like it”, “I never installed the program”, “I did not mean to buy the program”) are not qualified for a refund
If the customer does not have access to the target PC
If the Product was detected by a user, who was unaware about its presence. Or Product was detected by anti-virus software – any activity of other applications are not CleverControl responsibility, however when notified about such issue we will address the anti-virus developer on your behalf to correct the False Positive and also provide instructions on how to avoid detection
If the target computer runs incomplete, pirated, not fully operational, or incompatible version of Windows (all compatible Windows versions are listed on the Product pages)
If on the target computer full or partial Windows reinstallation took place, which resulted in Product being blocked.

Refund Procedure:

All refund requests must be sent to support@clevercontrol.com or viathe support ticket system. Refunds are not accepted via Live Chat or any other contact channel. In cases when the refunds are approved and issued due to any other reason than the abovementioned ones the refunded amount will be 9% less than the paid amount due to fees related to payment processing fee charged by payment processors and banks.