Why do I need an account?

CleverControl is a cloud based software so all of the data recorded by CleverControl Agent installed on your employees’ computers is saved on a remote secured server. And to access the data you need to register an account to be able to securely review your information on a remote server.

Which devices can CleverControl be installed on?

CleverControl is compatible with Windows OS and OS X so you can install it on any laptop or desktop running any Windows version including the latest one – Microsoft Windows 10 or any OS X from 10.13 High Sierra version and above.

What do I do first: install the program or get an account?

We believe it is more convenient for you to get signed up for an account before installing CleverControl Agent. Because to finish installation process you will need to enter your account details to establish a connection to the cloud server. So if you don’t have an account you will be prompted to create one.

Can the program be invisible and run stealthily on the computer?

Yes, it can. CleverControl Agent has a hidden mode in which it is not visible to the user in System Tray or installed programs. So it will not disrupt employees’ work and won’t let them avoid monitoring by disabling the program.

Does CleverControl record employees’ activity on company computers?

Yes, CleverControl Agent installed on a computer is capable of controlling and recording of all user’s actions both online and offline such as chats, social networking, and applications and keyboard activity.

Will CleverControl let me see websites visited by employees?

Yes, CleverControl Agent monitors and saves all URLs that are accessed by a user. And not only can you see which website was accessed but also see all recorded activity on it, including keystrokes and screenshots.

Can I block websites I don’t want my employees to access?

Yes, website blocker is one of the functions of CleverControl Agent. You can block certain web pages or whole categories, for instance all social networks. You can do that in “Remote Settings” in your account.

Where can I see collected information?

To see the data from CleverControl Agent you need to log in your remote account in the dashboard: https://dashboard.clevercontrol.com/ . You can use any web-browser on any device to log in.

How can I change settings for the program?

All settings can be changed and applied remotely in your dashboard account. Go to the “Remote Settings” tab change the settings and click “Apply on this computer” or “Apply on all computers”.

How long will the collected data be stored in my account?

The terms of storage are different depending on the type of data and are the following: Events - one year, Screenshots - six months, Screen Recording, Webcam Recording and Call Recording - one month. After that, the data is deleted automatically without the possibility of recovery. If you would like to keep the event log and screenshots beyond that time, you can use Reports to export the data.

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CleverControl Agent is not equipped with automatic or hidden installation. To install and configure the program the user needs physical access to the computer with administrative rights. CleverControl Agent makes absolutely no changes in settings of the browser on the PC.

User configures all of the settings him/herself while also confirming every action in the moment of installation and set up.

How to delete CleverControl Agent?

You can block the program from your online account (Computers > Setup computer > Remote uninstall). Complete uninstallation is only possible locally. Please contact support at support@clevercontrol.com to get local uninstallation instructions.