L'étranger au sein de l'équipe de travail : Adaptation
De plus en plus de jeunes capables de s'adapter rapidement à de nouvelles conditions arrivent sur le marché du travail. Mais le marché du travail lui-même devient si diversifié que les candidats ont besoin de beaucoup d'énergie pour trouver leur propre équipe. Le problème de l'adaptation devient donc d'autant plus aigu.
Les psychologues distinguent trois étapes d'adaptation d'un nouvel employé :
Adaptation 1.0
La première phase - la période d'adaptation aiguë - dure 1 à 2 mois et coïncide, en règle générale, avec la période d'essai. Alors que le candidat s'efforce de faire une impression maximale, sa capacité de travail est réduite de 50 à 60 %, précisément en raison du stress lié à l'adaptation.
The manager must listen to the objections of the buyer, take them into account, and ask clarifying questions. Only after that, the manager can give arguments in favor of the product of the company. He or she can say, "You're right, the issue of the price is really important for both you and our company. Can you, please, clarify if you compare with some other price or are there other reasons?" Depending on the answer, the manager must give 2-3 arguments in favor of your company's product.
Entre 30 et 40 ans, les gens sont plus prudents dans leur communication primaire, ils écoutent davantage l'opinion des dirigeants et ils réalisent leur rôle et les horizons de leur carrière dans la nouvelle organisation.
A partir de 40 ans et jusqu'à l'âge de la retraite, les employés sont confiants dans leur expertise et peuvent commettre l'erreur d'écraser tout le monde avec leur autorité avant même d'avoir gagné une quelconque autorité aux yeux des collègues.
Adaptation 2.0
The acute phase of adaptation is replaced by the "phase of optimism". This happens 3-4 months after employment. The former applicant starts considering him/herself to be one of the team and is used to job duties. However, not always the team gets used to the new employee by this time enough to forgive misunderstanding in the intricacies of corporate relationships or professional mistakes.
How quickly the team will accept the beginner is unpredictable. Both psychologists and career advisers do not have a common opinion on this matter. In the opinion of Olivia Herrera, a business psychologist, the time required for getting used to a newcomer might be from two weeks to a month. Nancy Richards is convinced that the time is much longer – about a year and a half. "In bureaucratic systems, it can be up to six months but in a small business, a candidate can be integrated into the company in a week," –replies Ethan Hill, career coach consultant and head of Castony Career Development.
Adaptation 3.0
Six months after getting the job, the employee enters the "period of secondary adaptation". Some psychologists believe that this is not even an adaptation, but a consolidation within the team. Rules and internal etiquette have already been learned, the workflow is regular, the employee mentally associates him/herself with the rest of the team. By this time a person successfully completes professional (the skills and specificity of the work are learned), psycho-physiological (learns the rhythm of work, safety techniques), socio-psychological (in one way or the other he or she joins the team) and organizational adaptation (learns to correlate his or her work and team’s work).
La taille de l'entreprise est importante
Being a newcomer to a PR company and a factory are two different things. Adapting in factory teams is more difficult because they formed their corporate culture for years. In addition, in such teams, a certain patriarchal order or even "dynasty" can form.
"There are industries or functional groups with a high communication index, where communication is easier and closer; they are media, commerce, marketing, and PR. In production and heavy equipment industry, adaptation takes more time," - adds Ethan Hill.
"Adaptation in a team is easier if the company is young enough and flexible, with clear rules and a single conceptual apparatus. As a rule, such teams are formed in banking, consulting, and development," – believes Nancy Richards.
A special place is occupied by any creative collectives. "It's like the corps de ballet: every dancer feels more talented than a prima ballerina. Therefore, entering into such groups is most difficult. Every new person here is, first of all, a future star and accepted with hostility, "says Nancy Richards.
The easiest to adapt in are IT-teams. Employees in them "speak the same language" and immediately form a separate caste.