Nous ne pensons pas que les membres de cette liste noire doivent être licenciés à vue sans aucune chance de s'améliorer. Examinez les types de personnes qui empoisonnent l'atmosphère de l'entreprise. Pour chacun d'entre eux, la carotte et le bâton doivent être adaptés.
Les dramaturges
Ces personnages, par le biais de ragots, d'intrigues, de dénonciations, d'insinuations et de sous-entendus, incitent leurs collègues à se casser la tête, à faire tourner le conflit de manière professionnelle, puis à s'asseoir au premier rang pour assister à l'épreuve de force. Ces dramaturges destructeurs jouent dans l'entreprise un rôle social négatif. En raison de leurs activités, la productivité et l'implication dans le travail de nombreux employés diminuent considérablement.
The main problem when searching for leverage for the playwrights is that they are almost impossible to tame legally. Even if the company practices the policy of refusal to gossip, bringing the legal basis for this taboo is difficult. Detailed documentation of incidents involving "playwright" and what happens in the office is the most effective solution. Impose the first and final notice and if it does not help then fire the employee.
Les victimes
Voici l'un des types les plus glissants d'empoisonneurs d'atmosphère de bureau. Ces personnes sont absolument impossibles à avoir : elles trouveront toujours des excuses larmoyantes et plausibles pour leur propre paresse et leur incompétence. Lorsqu'elles tentent d'éviter une punition, elles racontent des histoires à faire pleurer et mettent en avant la pitié. Elles ne sont pas fiables, ne sont pas capables de faire face au stress et demandent constamment de l'aide.
L'une des sous-espèces d'employés-victimes est celle des malades chroniques - ils profitent du moindre éternuement pour rester à la maison. La direction n'a pas toujours la capacité de découvrir les véritables raisons de l'absence de l'hypocondriaque sur le lieu de travail ; cependant, les pertes des flâneurs malades pour l'entreprise sont plus que réelles.
Pour faire face aux absents, vous pouvez utiliser des mesures disciplinaires strictes (mais pas trop) qui doivent être appliquées à tous les employés sans exception. Pas de chouchous ni de favoris ! Chacun des employés a un domaine de responsabilité détaillé et documenté - certitude et délais dans tous les projets et tâches. Les "patients" ne sont autorisés à reprendre le travail que sur présentation d'un certificat médical. Si rien ne change, vous devez donner un avertissement ou licencier l'employé.
Les rebelles
There are rules in every organization. In some, the discipline and the dress code are stricter, in others — easier and softer. However, there is always someone for whom "rule" equals "control" and, therefore, it should be avoided in any way. "Rebels" are against all rules, both simple and complex.
Any attempt to bring these people to senses ends up with even greater resistance. There are cases when such rebels attract other employees to their side, thus creating an office opposition. In a worst-case scenario, "rebels" become the leaders, leave the company and take the best employees with them.
According to experts, in most cases, you do not need to fight the "rebels". Typically, they are strong, independent individuals who know how to defend their position and are not afraid to swim against the current. So why not to try to force the rebellious spirit to produce some positive energy? Training or learning new skills would be welcome. Let the "rebels" try themselves in the field, where they will have to defend their opinion and try to express themselves: for example, in negotiations or PR.
Les règles et les exigences de l'entreprise doivent être inviolables et être respectées par tous les employés, même ceux qui ne sont pas d'accord. C'est fondamental. Celui qui n'accepte pas les règles du jeu peut jouer de son côté, mais en dehors du terrain.
Les intouchables
The "untouchables" are strategically important employees and managers who are harmful to the performance of the company and its atmosphere and staff. The lack of professionalism, lack of knowledge and understanding of corporate ethics, emotionality, impulsivity, and a rich collection of complexes makes these employees the real office Cerberus: they intimidate, manipulate, humiliate, irritate, and de-motivate. Pacifying “the untouchables” (and ideally, of course, to fire) can be done by someone who is taller, smarter and stronger than them - a business owner or the person occupying a higher position in the company. It would be great if you could find this axis of evil early on. In this case, the outcome might be more favorable.
Les non-croyants
If a person does not believe in something then he or she will not achieve any result and all the work will be reduced to a waste of time. This statement applies to all areas of human life and activities. "Non-believers" bury dreams and criticize ideas. They are inert and never get anywhere. They do not allow serious mistakes, but also never win. They are the gray background on which it is impossible to draw anything memorable. They only rejoice sincerely when their bank card balance replenishes.
These employees do the most damage in start-ups, developing projects, young companies looking to reach a higher level of development. "Non-believers" can rarely be influenced. Even if they change, it is usually for the worse. Why bother spending time on them?
Les je-sais-tout
It would seem that an expert on all issues and a walking encyclopedia cannot hurt a company? Rich experience and diverse knowledge help them to quickly solve problems and find a way out of difficult situations. However, that is why such employees are harmful, primarily for growing business and companies creating new products and services. The best innovators are not experts but students. The original and successful solutions come to those who are not afraid to take risks, act intuitively, examine the strange, and implement illogical and irrational. During all this, the "know-it-all" will keep saying that the venture will work out and back up his or her words by hundreds of scientifically based arguments and examples from world history.
