Gyakran ismételt kérdések

Employee monitoring software allows organizations to track work hours and analyze how employees use their work time and company devices. Such software usually monitors the start and end of the work day, idle time, computer activity, application and website usage, communication, and in some cases, location. Companies use employee monitoring software to evaluate productivity, enhance security, protect data, and ensure compliance with company policies.

Typically, employee monitoring software is a small program (sometimes called an agent) that employers install on employees' computers or devices. The agent collects data on various activities and transmits it to a central server or dashboard, where authorized personnel, such as managers and administrators, can view and analyze it.

When implemented transparently and with ethical considerations, employee monitoring is a powerful tool for increasing productivity. It provides insights into work processes, helps detect inefficiencies, and encourages data-driven measures to improve the situation. Besides, the awareness of being monitored can encourage employees to stay focused and on task.

When choosing employee monitoring software, consider features that align with your needs, such as tracking work hours, improving productivity, or maintaining security. Valuable features are:

1. time tracking;
2. website and application usage monitoring;
3. idle time detection;
4. screenshots/screen recording;
5. reporting and analytics;
6. alerts and notifications;
7. online monitoring dashboard;
8. integrations.

Employee monitoring is important because it contributes to a more secure, efficient, compliant, and productive work environment. It provides employers with valuable insights into how work time is spent, helping to:

1. highlighting inefficient work processes;
2. improving productivity;
3. increasing security;
4. ensuring compliance with company policies and legal requirements;
5. optimizing resources
6. supporting performance evaluations.

When implemented thoughtfully and transparently, employee monitoring leads to several positive outcomes for both the organization and the employees. It is a powerful tool to improve workflow efficiency and productivity. It can encourage employees to be responsible for their work hours, identify training needs, and help managers recognize and reward performance. Besides, employee monitoring helps protect the company against data breaches, cyber threats, and inappropriate behavior, creating a safer work environment for everyone.

The main benefits of employee monitoring are better performance and productivity, enhanced data security, lower risks or insider threats, improved accountability, better resource management and allocation, and informed decision-making.

On the other hand, monitoring can potentially decrease employee morale, undermine trust, create unwanted stress and pressure, and negatively affect the company culture. Besides, if tracking is implemented without considering applicable regulations, it can raise legal and ethical concerns.

Employers typically state they track and monitor employee behaviors to improve productivity, enhance security and protect sensitive data, ensure compliance with internal policies and external regulations, prevent time theft, and gain insights into work patterns for better resource management and performance evaluation.

The primary business reasons for employee monitoring include safeguarding company assets and intellectual property, minimizing legal liabilities through compliance and record-keeping, and optimizing workflows. Besides, employee monitoring is a valuable data source to back decisions aimed at improving overall business performance and profitability.

These risks include potentially damaging employee trust and morale, increasing stress and anxiety among the workforce, facing legal challenges related to privacy violations, misinterpreting data which could lead to unfair treatment, and potentially stifling creativity and innovation due to constant surveillance.

Critics fear that employee monitoring programs can lead to a surveillance-heavy work culture that erodes privacy, reduces autonomy, increases job-related stress and burnout, creates an imbalanced power dynamic between employers and employees, and could be used to discriminate against certain workers or suppress legitimate workplace organizing.

The legality of employee monitoring depends on the location. Generally, it is legal in many jurisdictions, including the USA, Europe, and India. However, the scope of activities the employer can monitor may vary depending on the applicable state and local regulations. Besides, organizations are often obliged to notify the staff about the monitoring.

Generally, employers are allowed to track computer and internet usage on company equipment, monitor work-related communications through company email and messaging systems, and use video surveillance in common work areas. Monitoring of personal devices, private communications, or private areas like restrooms is typically restricted or prohibited.

Identifying a single "weakest" employee monitoring law is difficult. Legal frameworks differ significantly across jurisdictions: some deliver minimal employee privacy protections, while others have stricter notification and consent requirements. Generally, areas with fewer specific statutes addressing electronic monitoring and workplace privacy may offer less protection to employees.

Employees can check for monitoring software by looking for unfamiliar processes running in their computer's Task Manager or system monitor, analyzing network activity for unusual data transfers, and using security programs.

There are several signs that the employer may be monitoring the computer: unusual computer behavior, such as slow performance, strange pop-ups or errors, suspicious processes in the Task Manager or Activity Monitor (on macOS), or increased network activity. If employees notice these signs, they can check installed apps for unfamiliar names, use antivirus or security software, or consult the IT or HR specialist in their organization.

On macOS, employees can open Activity Monitor to view running processes and identify unfamiliar or suspicious applications. One can also examine login items and launch agents that start automatically, review network utility for unusual connections, and check System Settings/Preferences for installed profiles that might indicate device management or monitoring.

Attempting to block employee monitoring software on a company-owned device is generally not advisable. It may violate company policy, potentially leading to disciplinary action, including termination. Technical methods to impede monitoring, such as using virtual machines, attempting to disable processes, or using tools to mimic activity, may be detectable by the employer and could have serious consequences. It is best to understand and comply with your company's monitoring policies.

A CleverControl egy felhőalapú szoftver, így az alkalmazottai számítógépére telepített CleverControl Agent által rögzített összes adatot egy távoli, biztonságos szerveren tárolja. Az adatokhoz való hozzáféréshez pedig regisztrálnia kell egy fiókot, hogy biztonságosan megtekinthesse az adatait egy távoli szerveren.

A CleverControl kompatibilis a Windows OS és az OS X operációs rendszerekkel, így bármilyen laptopra vagy asztali számítógépre telepítheti, amelyen bármilyen Windows verzió fut, beleértve a legújabbat - Microsoft Windows 10 vagy bármilyen OS X 10.13 High Sierra verziótól és feljebb.

Úgy gondoljuk, hogy kényelmesebb, ha a CleverControl Agent telepítése előtt regisztrál egy fiókot. Mert a telepítési folyamat befejezéséhez meg kell adnia a fiókjának adatait, hogy kapcsolatot létesíthessen a felhőszerverrel. Tehát ha nincs fiókja, akkor a rendszer fel fogja kérni, hogy hozzon létre egyet.

CleverControl is intended for lawful employee monitoring on company-owned devices and should be used with proper authorization, employee notification, and internal policies. Employers are responsible for informing employees about monitoring and configuring the software according to applicable laws and workplace privacy requirements. Employees can get access to the collected data via the Self-Monitoring feature.

Yes. CleverControl Agent can record configured work-related activity on authorized company devices, according to the organization's monitoring policy and applicable law. Reports may include application usage, website activity, screenshots, and other enabled features, where legally permitted and properly disclosed.

Yes. CleverControl can record configured website activity on authorized company devices. Depending on the settings, applicable laws, and the company's internal policies, authorized managers may review visited websites and related screenshots.

Igen, a webhelyblokkoló a CleverControl Agent egyik funkciója. Blokkolhat bizonyos weboldalakat vagy egész kategóriákat, például az összes közösségi hálózatot. Ezt a fiókjában a "Távoli beállítások" menüpontban teheti meg.

A CleverControl Agent adatainak megtekintéséhez be kell jelentkeznie a távoli fiókjába a műszerfalon: https://dashboard.clevercontrol.com/ . A bejelentkezéshez bármilyen eszközön bármilyen webböngészőt használhat.

Jelenleg a program telepítéséhez rendszergazdai jogokkal rendelkező számítógéphez való hozzáférés szükséges. A telepítési folyamat azonban csak néhány pillanatot vesz igénybe.

Minden beállítás távolról is módosítható és alkalmazható az Ön műszerfali fiókjában. Menjen a "Távoli beállítások" fülre, módosítsa a beállításokat, és kattintson az "Alkalmazás ezen a számítógépen" vagy az "Alkalmazás minden számítógépen" gombra.

The terms of storage are different depending on the type of data and are the following: Events - one year, Screenshots - six months, Screen Recording and Call Recording - one month. After that, the data is deleted automatically without the possibility of recovery. If you would like to keep the event log and screenshots beyond that time, you can use Reports to export the data.

Important: Automatic start scheduling should be configured only on authorized company devices and according to the organization's written monitoring policy, working-hours rules, and applicable law. Monitored users must be informed in advance, and consent must be obtained where required.

A CleverControl alapértelmezés szerint a számítógép bekapcsolásakor indul. Néha szükség lehet arra, hogy ehelyett a nap tervezett időpontjában fusson. A CleverControl automatikus indítását a program jelenlegi verziójának beállításain keresztül nem lehet ütemezni. A Windows Feladatütemező segítségével azonban megteheti.

1. Kattintson a Windows ikonra a tálcán. Görgessen lefelé a programok listáján, és keresse meg a Windows Felügyeleti eszközök menüpontot. Kattintson a mappára a kibontáshoz, és kattintson a Feladatütemezőre a futtatáshoz.

   

2. Kattintson a Bázisfeladat létrehozása gombra.

   

3. Adja meg a feladat nevét, például "CleverControl futtatása". Adjon hozzá egy leírást (opcionális). Ezután kattintson a Következő. gombra.

   

4. Válassza a Naponta lehetőséget, majd kattintson a Következőre. gombra.

   

5. Állítsa be azt az időpontot, amikor a CleverControlnak futnia kell, például 8:00:00 AM. A folytatáshoz kattintson a Következő gombra.

   

6. Copy and paste the path: C:\ProgramData\FO16FA1A-AA91-C56A-654F-E3865DA10DAT\clvhost.exe to the Program/Script field. Click Next.

   

7. Kattintson a Finish gombra.

   

Important: Automatic stop scheduling can help align monitoring with working hours and internal policy requirements. Organizations should configure monitoring schedules according to their written monitoring policy, notify monitored users in advance, and obtain consent where required by law.

Alapértelmezés szerint a CleverControl mindig fut, amíg a felügyelt számítógép be van kapcsolva. Ha azonban a személyi számítógépet munkához használja, akkor szeretné, ha a felügyelet megszűnne, amikor a munkanap véget ér. A CleverControl automatikus leállítását a program jelenlegi verziójának beállításain keresztül nem lehet ütemezni. A Windows Feladatütemező segítségével azonban megteheti.

1. Először is hozzon létre egy kötegelt szkriptet, amely lefuttatja és bezárja a programot. Nyissa meg a Jegyzettömböt, és írja be a következőt: /F /IM clvhost.exe

   

2. Mentsd el a fájlt .bat kiterjesztéssel, például "Stop CleverControl.bat".

   

3. Ezután ütemezze be a feladatot a CleverControl leállítására. Kattintson a Windows ikonra a feladatsoron. Görgessen lefelé a programok listájában, és keresse meg a Windows Felügyeleti eszközök menüpontot. Kattintson a mappára a kibontáshoz, és kattintson a Feladatütemezőre a futtatáshoz.

   

4. Kattintson a Bázisfeladat létrehozása gombra.

   

5. Adja meg a feladat nevét, például "CleverControl leállítása". Adjon hozzá egy leírást (opcionális). Ezt követően kattintson a Következő gombra.

   

6. Válassza ki a Napi és kattintson a Következő gombra.

   

7. Válassza ki azt az időpontot, amikor a CleverControl futni fog, például 17:00:00. A folytatáshoz kattintson a Következő gombra.

   

8. Válassza ki a Program indítása lehetőséget, majd kattintson a Következő gombra.

   

9. Kattintson a Browse gombra, és keresse meg a "Stop CleverControl.bat" fájlt, amelyet az imént létrehozott és elmentett. Kattintson a Következő gombra.

   

10. Kattintson a Finish gombra.

    

The lifetime license includes all the basic features of CleverControl: screenshots, tracking visited websites, printer activity monitoring, etc. Also, you get access to additional features such as Screen Recording and Call Recording.

Igen, élethosszig tartó licenccel kaphatók.

Nem. Az élethosszig tartó licenc csak a CleverControl On-Premise rendszerhez érhető el.

Minden CleverControl által kezdeményezett verziófrissítés örökre ingyenes.

No, technical support is free forever. You can contact our support team regarding any questions about the product 24/7 at support [at] clevercontrol.com.