Acceptable Use Policy

1. Lawful Employee Monitoring Only

CleverControl is intended only for lawful employee monitoring by organizations. You may use CleverControl only for legitimate business purposes, such as productivity management, information security, compliance, resource management, internal investigations, attendance review, or protection of company-owned assets.

You are responsible for ensuring that your use of CleverControl complies with all applicable privacy, labor, employment, biometric data, wiretapping, audio/video recording, call recording, and data protection laws.

2. Company-Owned or Authorized Devices Only

You may install or use CleverControl only on devices that your organization owns or is otherwise legally authorized to manage.

You must not install or use CleverControl on personal devices, third-party devices, or any device where you do not have proper authorization from the device owner and legal authority to monitor activity.

3. Prior Notice and Consent Where Required

Before using CleverControl, you must inform monitored employees and other monitored users in advance about the monitoring.

Where required by applicable law, employment rules, company policy, collective agreements, or other legal obligations, you must obtain valid consent before monitoring begins.

Your notice should clearly explain what types of monitoring may occur, what business purpose the monitoring serves, what data may be collected, who may access the data, how long it may be retained, and how monitored users can exercise their rights.

4. No Unauthorized Surveillance

CleverControl must not be used for unauthorized or unlawful surveillance.

You must not use CleverControl to monitor any person without proper authorization, prior notice, and consent where required by law. You must not attempt to disguise unlawful monitoring as workplace monitoring.

5. No Personal-Device Monitoring Without Authorization

You must not use CleverControl to monitor personal devices without proper authorization and a lawful basis.

If your organization allows bring-your-own-device arrangements, you are responsible for ensuring that any monitoring is lawful, proportionate, properly disclosed, and limited to permitted work-related activity.

6. No Domestic or Intimate-Partner Surveillance

CleverControl must not be used for domestic surveillance, intimate-partner surveillance, stalking, harassment, personal spying, or monitoring family members, partners, former partners, roommates, private individuals, or any person outside a lawful workplace monitoring context.

Any such use is strictly prohibited.

7. No Password Harvesting or Prohibited Private-Communications Collection

You must not use CleverControl to collect passwords and authentication credentials. You must not use CleverControl to capture private messages, personal communications, financial information, medical information, or other sensitive personal data where such collection is unlawful, unnecessary, disproportionate, or prohibited by applicable law or company policy.

Monitoring settings must be configured proportionately and only for legitimate business purposes. You are responsible for avoiding unnecessary collection of private or sensitive information.

8. Audio, Video, and Call Recording Restrictions

You must not enable or use these features unless you have a lawful basis, prior notice, consent where required, a documented business purpose, limited retention, and appropriate access controls.

Ambient or continuous recording of private conversations is prohibited where not expressly lawful. Call recording must comply with all applicable consent, wiretapping, workplace, telecommunications, and privacy laws.

9. Customer Responsibilities

You are solely responsible for how you configure and use CleverControl.

Depending on your jurisdiction and use case, your responsibilities may include:

• preparing a written workplace monitoring policy;
• informing monitored users before monitoring begins;
• obtaining consent where required;
• conducting a data protection impact assessment or similar review where required;
• limiting monitoring to legitimate business purposes;
• limiting access to monitoring data to authorized personnel only;
• configuring retention periods and deleting data when it is no longer needed;
• protecting monitoring data against unauthorized access, disclosure, loss, or misuse;
• respecting employee rights under applicable privacy, labor, and data-protection laws;
• disabling features that are not lawful, necessary, or proportionate for your business purpose.

10. Prohibited Uses

You must not use CleverControl to:

• conduct unauthorized or unlawful monitoring;
• monitor personal devices without proper authorization;
• conduct domestic, intimate-partner, family, or personal surveillance;
• stalk, harass, threaten, blackmail, or intimidate any person;
• collect passwords, authentication credentials, or private communications where prohibited;
• collect personal or sensitive data beyond what is lawful, necessary, and proportionate;
• monitor individuals outside a lawful workplace or authorized business context;
• violate privacy, labor, employment, biometric data, wiretapping, audio/video recording, telecommunications, or data-protection laws;
• violate the rights of employees, contractors, customers, visitors, or any third party;
• use CleverControl in a way that is fraudulent, abusive, harmful, unlawful, or contrary to this Policy.

10A. Data mula sa Third-Party Integrations

Ang mga kinakailangan ng Patakaran sa Katanggap-tanggap na Paggamit na ito ay nalalapat nang pantay-pantay sa personal na data at impormasyon sa trabaho na nakuha sa pamamagitan ng mga integrasyon sa mga serbisyo ng third-party, kabilang ang pamamahala ng proyekto, ticketing, pakikipagtulungan at iba pang mga application ng negosyo tulad ng Atlassian Jira. Ang mga pagsasama ng CleverControl ay idinisenyo para sa pagsubaybay sa oras, pag-uulat at pagpaplano ng workload.

Kapag pinagana mo ang isang pagsasama, dapat mong:

• isama ang pagsasama sa paunawa na ibinibigay mo sa mga empleyado at iba pang user sa ilalim ng Seksyon 3, kabilang ang kung anong data ang na-import mula sa serbisyo ng third-party at kung anong data ang isinusulat dito ng CleverControl para sa kanila (halimbawa, mga log ng trabaho sa Jira);
• kumuha ng anumang pahintulot na kinakailangan ng naaangkop na batas bago ikonekta ang account ng isang user o maproseso ang data ng pagsasama;
• gumamit lamang ng data ng pagsasama para sa mga layunin kung saan pinagana ang pagsasama, tulad ng pagsubaybay sa oras, pag-uulat at pagpaplano ng workload;
• limitahan ang pag-access sa data ng pagsasama sa mga awtorisadong tauhan at ilapat ang mga kasanayan sa pagpapanatili at pagtanggal na kinakailangan sa ilalim ng Seksyon 9;
• ay sumusunod sa mga tuntunin at katanggap-tanggap na mga patakaran sa paggamit ng serbisyo ng third-party, kasama ang Atlassian Customer Agreement at ang Atlassian Acceptable Use Policy kung saan naaangkop.

Hindi mo dapat:

• kumonekta o subukang ikonekta ang third-party na account ng user nang walang sariling pahintulot ng user na iyon;
• gumamit ng data ng integration, nang mag-isa o kasama ng iba pang data, upang magsagawa ng lihim, hindi katimbang o kung hindi man labag sa batas na pagsubaybay;
• gumamit ng data ng pagsasama-sama upang i-profile ang mga indibidwal o para maghinuha ng mga sensitibong katangian tungkol sa kanila;
• gumamit ng data ng pagsasama para sa labag sa batas na diskriminasyon, panliligalig o anumang layuning ipinagbabawal sa ilalim ng Seksyon 10;
• gumamit ng data ng pagsasama sa paraang hindi tugma sa mga naaangkop na batas sa pagtatrabaho, privacy, o proteksyon ng data.

11. Enforcement

We may suspend or terminate accounts, restrict access to CleverControl software or services, refuse support, refuse refunds, or take other appropriate action if we suspect or determine that CleverControl is being used for unauthorized, unlawful, abusive, or non-compliant monitoring.

No refund is issued for misuse, unauthorized installation, use on devices without proper authorization, or use contrary to this Acceptable Use Policy, our Terms and Conditions, our Refund Policy, or applicable law.

We may also cooperate with legal authorities, payment processors, hosting providers, or other relevant parties where required or permitted by law.

12. Questions and Compliance Contact

If you have questions about acceptable use of CleverControl or need to report suspected misuse, please contact us:

CleverControl Solutions, LLC
support [at] clevercontrol.com