Frequently Asked Questions

All settings can be changed and applied remotely in your dashboard account. Go to the “Remote Settings” tab change the settings and click “Apply on this computer” or “Apply on all computers”.

All information from your employees’ that was transferred to the cloud server will be available to you for 365 days. After that it will be automatically deleted.

All data is saved only on the secured cloud server.

Uninstallation is easily processed from your online account connected to the program. Log in your account and under the “Remote Settings” tab click “Remote Uninstall”. And during next connection Agent will be automatically uninstalled from the target computer.


You are hereby informed that by using software like CleverControl monitoring software on computers or other devices that you are not properly authorized to use is considered to be a breach of US federal and state laws. Authorization implies that you have to only install such monitoring software on devices that you rightfully own or with rightful owner’s permission and you also must properly inform all users of the device on which you install such software that they are subjected to monitoring. Failing to comply with the above mentioned conditions can result in law violation and may lead to monetary and criminal penalties. You should consult with your law advisor about legality of using CleverControl software in your jurisdiction before downloading and using it. CleverControl software is only intended for the purposes of employee monitoring. It cannot be employed to monitor a person without his/her knowledge and permission.